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Open with clear privacy terms

Our Privacy Policy explains how nike77 handles your account details, login activity, cookie choices and payment records linked to Touch 'n Go, GrabPay, Boost dan FPX.

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nike77 Open with clear privacy terms
CONTACT ROUTES

Reach us about your data

Privacy questions should reach the right team without you repeating your account story. Use the contact path that matches your request, then include your account name, the date of the activity and the data issue you want checked. We may ask for extra proof before changing account records because privacy requests must come from the account holder.

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Privacy email

Send detailed requests to [email protected] with your account name and a clear request. Do not include full bank details in the email; we will ask for limited proof if verification is needed.

Live chat privacy ticket

Use live chat when you need a quick privacy ticket opened from inside your account. The chat team records the request, confirms your identity and passes complex matters to the privacy desk.

Account centre request

From your account centre, you can ask for profile corrections, cookie preference checks or device-session checks. Requests sent while logged in help us confirm ownership with fewer extra questions.

DATA PRACTICE

Manage your account data choices

We handle privacy through practical controls rather than vague promises. The policy covers account data, payment records, device signals, cookies, support messages and security logs.

Account records

We collect account details you provide, such as name, contact channel and login credentials. These records support account access, identity checks and replies when you contact us about privacy or security matters.

Payment data

Touch 'n Go, GrabPay, Boost dan FPX records are used to match wallet activity with your account. We keep transaction references, timestamps and verification results, not unnecessary card-style data.

Cookie choices

Cookies help keep your session active, remember language preference and measure basic page use. You can adjust browser settings, but some account and security cookies are needed for logged-in access.

Login security

We record device type, IP range, session time and failed login attempts to protect your account. If unusual activity appears, we may pause access until identity checks are completed.

Retention period

We keep data for as long as it serves the purpose described in this policy. Payment, dispute and security records may remain longer when law, audit needs or account safety require it.

Change requests

You may ask us to correct profile details, check stored data or remove records that are no longer needed. We explain the result when a legal or security reason prevents deletion.

Browse privacy questions before joining

Before you open an account, it helps to know what happens to your details after each login, payment check and support chat. These answers focus on privacy choices, data access, correction requests, cookies and contact routes. If your case involves a specific transaction or device session, contact us with the date and account name.

We collect the details needed to create and protect your account, such as contact data, login credentials, device signals and verification records. We also store support messages when you ask us to resolve privacy or account matters.

Payment records help match Touch 'n Go, GrabPay, Boost dan FPX activity to your account. The policy explains why transaction references, timestamps and verification results are kept for wallet checks, disputes and audit needs.

Yes. Contact us through the account centre, privacy email or live chat and state what should be corrected. We may ask for proof before changing details that affect login access or payment verification.

Cookies keep your session active, remember basic preferences and help us detect unusual account activity. You can manage many cookies through your browser, but some are needed for secure account access.

We keep data while it is needed for account service, support replies, payment checks, security monitoring or legal recordkeeping. When a record is no longer required, we delete it or reduce it where practical.

You can ask us to delete data that is no longer needed. Some records, such as payment checks, disputes, security logs or legal files, may need to remain for a set period before removal.

Email [email protected] for detailed privacy requests, or use live chat to create a ticket from your account. Include your account name, the date involved and the privacy issue you want checked.

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